Effective Date:  January 1, 2026
Website:  www.african-escapes.eu

African Escapes (“we”, “us”, “our”) is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. What Personal Data We Collect

We may collect and process the following personal data:

• Name
• Email address
• Phone number
• Travel preferences and itinerary information
• Passport or identification details (where required for bookings)
• Payment-related information (processed securely via third-party providers)
• Technical data (IP address, browser type, cookies, analytics data)

We collect data when you:

• Submit an enquiry form
• Request a quotation
• Book travel services
• Subscribe to marketing communications
• Use our website

2. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Contractual necessity – to provide travel services you request
• Legitimate interests – to operate and improve our business
• Consent – for marketing communications
• Legal obligation – where required by law

You may withdraw consent at any time.

3. How We Use Your Data

We use your data to:

• Respond to enquiries
• Plan and manage travel bookings
• Communicate regarding your itinerary
• Send marketing communications (if opted in)
• Improve website performance and user experience
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data.

We may share data with:

• Accommodation providers, guides, and travel partners
• Payment processors
• IT and hosting providers
• Professional advisors where legally required

Where data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

5. Data Retention

We retain personal data only as long as necessary to:

• Fulfil travel services
• Meet legal and accounting obligations
• Resolve disputes

Marketing data is retained until you unsubscribe.

6. Your GDPR Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

You also have the right to lodge a complaint with your local Data Protection Authority.

7. Cookies

Our website uses cookies and analytics tools to improve performance and user experience. You may manage cookie preferences through your browser settings or cookie banner.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

9. Contact

For all privacy-related enquiries:

African Escapes

Email: info@african-escapes.eu

Data Controller: Craig Funnell, Sole Proprietor

Registered Address: 1031 Budapest, Nanasi Street 5-7, Hungary, European Union

Customer Support: London, Budapest, Cape Town, Johannesburg